After the arrival of internet, car buying experience has changed a lot. People had to earlier visit at least 5 to 6 car dealers before finally selecting the right dealer. Every weekend people had to visit different dealers to check various available models and take a test drive etc.
Things now are a bit different. People now visit the websites of various dealers and find out most of the relevant information and finally short list couple of dealers where they visit personally and make their final decision. If you make poor decision about a dealer then not only you have to suffer financial loss, but also suffer a lot of other inconveniences.
If you look for Mercedes-Benz dealer in your area then you can certainly find couple of them in your city. Now the question is how you know who the better dealer is. Therefore, whether you are planning to buy new or an old car, consider the following things.
- How cooperative is your dealer
Check whether the dealer is ready to share all information like car details, specifications, price and car financing details etc. readily without any hassle. There are few car dealers who are not ready to share any information unless you deposit certain amount with them.
- Do they provide warranty for used vehicles?
The manufacturer’s warranty backs a new vehicle. In case of used vehicles, the dealers make multi point checks and based on that they also provide necessary warranty. Therefore, you must ask them whether they offer any warranty for their used car.
Check how they are responding to your call and emails in case you make any kind of enquiry. A good dealer will usually be very prompt in answering any queries and will try to give their best advice and not push you to buy something that does not suit you at all.
- Read reviews
You can also read the reviews written by their customers and how the dealer responds to any negative reviews against them. If there are too many negative reviews, then it is better to avoid them. You can also enquire from your friends who had real experience with the dealer.
- General atmosphere
Check the general atmosphere of the office. Are they friendly and cheerful? Are the facilities clean? Do you feel comfortable to deal with them?
Purchasing any new or used car should be an enjoyable experience and therefore make sure that the dealer that you choose will give you good support while you buy your vehicle.